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Negative first
Answer 1–3 star reviews first. One honest reply to a complaint outweighs ten thank-yous.
Three steps with no cost and no us. Often that alone cuts the losses noticeably.
Answer 1–3 star reviews first. One honest reply to a complaint outweighs ten thank-yous.
Write three starters — praise, a delivery complaint, a product complaint — and add one personal line to each reply.
Twenty minutes twice a week, owned by one person.
Reviews go unanswered because they are an endless stream of small work with no owner, and a good reply takes time nobody has.
Not a public offer. The exact price is set after the first call. More on pricing ›
Not by default: AI drafts, a person approves. Auto-publishing simple positive reviews can be switched on if you decide to.
Marketplaces and maps that give review access through the seller account or an API. We confirm the list on the first call.
As one automated process: from ₽250,000, 2–6 weeks.
A cheap bot answers questions, and that is all. We build AI into your work: the enquiry lands in your CRM by itself, gets an owner, and the result shows in your reports. Scope and price are fixed before we start, there is a warranty after launch, and we stay in touch.
A client wrote through the website, email or a messenger — and nobody answered.
Every week someone spends half a day merging figures from five spreadsheets into one report.
You bought Bitrix24, but managers keep clients in a notebook and in their heads.
A client is waiting for a call, and the manager forgot or ran out of time.
Staff and clients ask the same things, and the same person always answers.
A commercial proposal is stitched together from three old files over half a day.
Invoices, acts and contracts are checked by eye, and mistakes still slip through.
The review is 30 minutes and free. Within 2 working days you get one page: what to automate first and what it costs. If you don't need automation, we'll say so.
Designs and implements AI systems for companies' day-to-day operations. Author of "Thumbs Up Russia" (2023). Master's student at Siberian Federal University.