Home / Problems / Problem 06

The same questions, again and again

Staff and clients ask the same things, and the same person always answers. Why it happens, what you can do yourself today, and how AI solves it.

01 / What it looks like

Sound familiar?

02 / Free

What you can do yourself today.

Three steps with no cost and no us. Often that alone cuts the losses noticeably.

01

A top-20 list

Write down the 20 most frequent questions and one correct answer to each.

02

One link

Put the answers in one document and send the link instead of answering again.

03

A monthly update

Once a month, add the new frequent questions and the base grows by itself.

03 / The cause

Why it happens.

People keep asking because asking a person is easier than searching the documents. The company's knowledge lives in people's heads.

04 / The fix

How AI solves it.

  1. AI studies your documents, procedures and past answers.
  2. It answers staff or clients in your work chat or on your website, from your materials.
  3. When it isn't sure, it says so and passes the question to a person.
  4. It shows which answers the base is missing, so you can add them.
What's included
  • Collecting and sorting your materials
  • An AI assistant in your work channel
  • Hand-off of hard questions to a person
  • A report of unanswered questions
  • Training and a warranty period
What we need from you
  • Documents, procedures, price lists — whatever answers are based on today
  • The channel where questions get asked
  • A person who checks answers at the start
One process automated end to end · 2–6 weeks
from ₽250,000

Not a public offer. The exact price is set after the first call. More on pricing ›

Review my case
05 / Security

Security, point by point.

  1. AI runs on Russian models — YandexGPT or GigaChat.
  2. In operation the system uses Russian models and Russian cloud — your clients' data does not go to foreign services.
  3. Access only to what the task needs. You can revoke it at any time.
  4. Every AI action is logged: you can see what it did and when.
  5. Anything that goes outside — an email, a reply to a client, a document — is approved by your employee first.
06 / Questions

Frequent questions.

Will the assistant make answers up?

It answers only from your materials; if the answer isn't there, it says so and calls a person.

Where will it work?

Wherever suits you: a work chat, email or your website. We choose on the first call.

How much does it cost?

As one automated process: from ₽250,000, 2–6 weeks.

How is this different from a chatbot that costs a few thousand roubles?

A cheap bot answers questions, and that is all. We build AI into your work: the enquiry lands in your CRM by itself, gets an owner, and the result shows in your reports. Scope and price are fixed before we start, there is a warranty after launch, and we stay in touch.

07 / Other problems
01

Enquiries get lost

A client wrote through the website, email or a messenger — and nobody answered.

How it's solved ›
02

Reports are built by hand

Every week someone spends half a day merging figures from five spreadsheets into one report.

How it's solved ›
03

Nobody fills in the CRM

You bought Bitrix24, but managers keep clients in a notebook and in their heads.

How it's solved ›
04

Managers don't call back

A client is waiting for a call, and the manager forgot or ran out of time.

How it's solved ›
05

Nobody answers reviews

Reviews on marketplaces and maps sit unanswered for weeks.

How it's solved ›
07

Proposals and contracts take hours

A commercial proposal is stitched together from three old files over half a day.

How it's solved ›
08

Documents are checked by hand

Invoices, acts and contracts are checked by eye, and mistakes still slip through.

How it's solved ›
08 / Get in touch

Is this you? Let's talk.

The review is 30 minutes and free. Within 2 working days you get one page: what to automate first and what it costs. If you don't need automation, we'll say so.

Email
Repliesusually the same day, the next working day at the latest
Whereremote, across Russia
In your email, tell us
  1. What the company does and how many people work there
  2. Which manual work repeats every day
  3. Which system you keep clients in: Bitrix24, amoCRM, 1C, a spreadsheet?
  4. How best to reach you
ЙП
Yadukrishnan Presheed, founder

Designs and implements AI systems for companies' day-to-day operations. Author of "Thumbs Up Russia" (2023). Master's student at Siberian Federal University.