Home / Problems / Problem 03

Nobody fills in the CRM

You bought Bitrix24, but managers keep clients in a notebook and in their heads. Why it happens, what you can do yourself today, and how AI solves it.

01 / What it looks like

Sound familiar?

02 / Free

What you can do yourself today.

Three steps with no cost and no us. Often that alone cuts the losses noticeably.

01

Fewer required fields

Keep the 3–4 fields a deal cannot move without. The fewer fields, the more often they get filled.

02

A weekly review

Fifteen minutes a week, the manager looks at deals with no next step. It trains the team fast.

03

Switch on BitrixGPT for calls

If you use Bitrix24: after a call, BitrixGPT fills in the record fields itself. Automatic mode needs the "BitrixGPT + Marketplace" subscription. You can do this without us.

03 / The cause

Why it happens.

Nobody fills in the CRM because it is extra work on top of the real work: the manager has already talked to the client and doesn't want to retell it to a system.

04 / The fix

How AI solves it.

  1. AI reads the conversation with the client and fills in the record: contacts, need, budget, timing.
  2. It sets the manager's next task based on the conversation.
  3. It flags deals that haven't moved in a while.
  4. Once a week it prepares a pipeline summary for the manager.
What's included
  • Connection to your Bitrix24 or amoCRM
  • Auto-filled records from conversations
  • Deal tasks and reminders
  • A weekly pipeline summary
  • Training for managers
What we need from you
  • A working CRM (Bitrix24, amoCRM or similar)
  • Admin rights to connect it
  • A description of your sales pipeline
Bitrix24 + AI · timeline on request
from ₽60,000

Not a public offer. The exact price is set after the first call. More on pricing ›

Review my case
05 / Security

Security, point by point.

  1. AI runs on Russian models — YandexGPT or GigaChat.
  2. In operation the system uses Russian models and Russian cloud — your clients' data does not go to foreign services.
  3. Access only to what the task needs. You can revoke it at any time.
  4. Every AI action is logged: you can see what it did and when.
  5. Anything that goes outside — an email, a reply to a client, a document — is approved by your employee first.
06 / Questions

Frequent questions.

We use Bitrix24 — will it work?

Yes, Bitrix24 is the main scenario. amoCRM and other CRMs with an API work too.

Will managers have to learn something new?

Hardly: they work as before and the records fill themselves. Training is one short session.

How much does it cost?

Bitrix24 + AI starts at ₽60,000. If the process needs deeper rework, that's full automation, from ₽250,000.

How is this different from a chatbot that costs a few thousand roubles?

A cheap bot answers questions, and that is all. We build AI into your work: the enquiry lands in your CRM by itself, gets an owner, and the result shows in your reports. Scope and price are fixed before we start, there is a warranty after launch, and we stay in touch.

07 / Other problems
01

Enquiries get lost

A client wrote through the website, email or a messenger — and nobody answered.

How it's solved ›
02

Reports are built by hand

Every week someone spends half a day merging figures from five spreadsheets into one report.

How it's solved ›
04

Managers don't call back

A client is waiting for a call, and the manager forgot or ran out of time.

How it's solved ›
05

Nobody answers reviews

Reviews on marketplaces and maps sit unanswered for weeks.

How it's solved ›
06

The same questions, again and again

Staff and clients ask the same things, and the same person always answers.

How it's solved ›
07

Proposals and contracts take hours

A commercial proposal is stitched together from three old files over half a day.

How it's solved ›
08

Documents are checked by hand

Invoices, acts and contracts are checked by eye, and mistakes still slip through.

How it's solved ›
08 / Get in touch

Is this you? Let's talk.

The review is 30 minutes and free. Within 2 working days you get one page: what to automate first and what it costs. If you don't need automation, we'll say so.

Email
Repliesusually the same day, the next working day at the latest
Whereremote, across Russia
In your email, tell us
  1. What the company does and how many people work there
  2. Which manual work repeats every day
  3. Which system you keep clients in: Bitrix24, amoCRM, 1C, a spreadsheet?
  4. How best to reach you
ЙП
Yadukrishnan Presheed, founder

Designs and implements AI systems for companies' day-to-day operations. Author of "Thumbs Up Russia" (2023). Master's student at Siberian Federal University.