Home / Problems / Problem 11

Supplier requests in minutes

A client asks for a price, and a manager writes to suppliers one by one and waits days for replies. Why it happens, what you can do yourself today, and how AI solves it.

Running in our own company since 14 August 2026
01 / What it looks like

Sound familiar?

02 / Free

What you can do yourself today.

Three steps with no cost and no us. Often that alone cuts the losses noticeably.

01

One supplier list

Put every supplier into one sheet: what they sell, a contact, how quickly they replied. Without it, every request starts with a search.

02

A request template

Make a short email template: item, quantity, deadline, delivery, a question about payment terms. The manager only fills in the details.

03

A reminder date

When you send a request, put a day in the calendar to remind the suppliers who stay silent.

03 / The cause

Why it happens.

A price request is the same steps every time, but all of them are done by hand and one after another. By the time the manager reaches the last supplier, the client has waited several days.

04 / The fix

How AI solves it.

A client asks for a price on some goods. The manager remembers who might sell them, looks up contacts and writes to suppliers one at a time. It takes days, and some suppliers get no email while the client waits.

Rule: the same every timeAI: reads and understands textYour employee: decidesWhat comes in and what comes out

1 · What comes in

in
01
Client request
An email or enquiry: what, how many, by when

2 · What gets done

AI
02
AI reads the request
Item, quantity, deadline, special terms
rule
03
Pick from your base
Who sells this item and who not to contact
AI
04
Emails to suppliers
A separate draft for each one

3 · Who decides

person
05
Your employee approves
Reviews the list and texts, sends them personally

4 · What comes out

out
06
Replies in order
Who replied, who is silent, who to remind
Today

Today every request turns into several days of emailing

The manager remembers who might sell this item. Digs contacts out of old emails and spreadsheets. Writes to the first supplier, then the second, then the third, typing each email separately.

Press "Show how it works": six steps, one at a time.

What the work looks like today
StepWho
Remember who to buy frommanager
Find the contactsmanager
Write to each separatelymanager
Remember who repliedmanager
Remind the silent onesmanager
Step 1 of 6 · What comes in

The client sends a request, as usual

Nothing changes for the client or for your manager. The request arrives where it arrives today: your mailbox or your enquiries.

From that moment the system picks it up on its own.

Sample request
FromClient-2SubjectNeed a price for pipes
Hello! We need steel pipe 57×3.5 mm, 300 metres. Delivery to our warehouse, needed by 15 Nov. Please send a price.
Step 2 of 6 · What gets done

AI reads the request and picks out the essentials

It finds what is needed, how much, by when and whether there are special terms. If something is missing, such as a size, it marks that as a question for the manager.

Clients write in different ways: short, long, with an attachment. Nobody has to pick out the useful words.

What AI pulled from the request
FieldValue
ItemSteel pipe 57×3.5
Quantity300 m
Deadlineby 15 Nov
Deliveryto the client's warehouse
Step 3 of 6 · What gets done

The supplier list comes from your own base

Simple rules do this, the same way every time. Which of your suppliers sell this kind of item? Who replied quickly last time? Who should not be contacted?

The system does not invent new suppliers. The list is built from people you already know.

Who to write to
✓Supplier-1: pipes on their list, replied in a day last time
✓Supplier-2: pipes on their list, has quoted twice
✓Supplier-3: pipes on their list, closest warehouse
Supplier-4: does not sell pipes, skipped
Supplier-5: marked "do not contact" by you, skipped
Step 4 of 6 · What gets done

Each supplier gets their own email

Each supplier gets a separate draft. With someone who replied before, the conversation continues. With someone new, it starts from scratch.

Each email has everything needed to answer: item, quantity, deadline and a question about delivery.

Two of three drafts
ToSupplier-1SubjectPrice request: pipe 57×3.5, 300 m
Hello! Writing to you again: we need steel pipe 57×3.5 mm, 300 m, by 15 Nov. Please tell us the price with delivery.
ToSupplier-3SubjectPrice request: pipe 57×3.5, 300 m
Hello! We have not worked together yet. We need steel pipe 57×3.5 mm, 300 m, by 15 Nov. Please tell us the price, payment terms and lead time.
Step 5 of 6 · Who decides

Your employee decides

They see which three suppliers are about to be contacted and read each email. They can remove a supplier, add one of their own or edit the text.

The system sends nothing by itself. The emails go out when your employee presses the button, in their name.

What the employee sees
3 drafts ready
Client 2 request: pipe 57×3.5, 300 m, by 15 Nov. Supplier-1, Supplier-2, Supplier-3.
Approve and sendEdit textRemove a supplier
Step 6 of 6 · What comes out

Replies collected in order

The system watches the mailbox and notes who replied and who is silent. For anyone silent for two days it prepares a reminder. Your employee sends that one too.

Quotes that arrive carry on as usual: they can go into a table and be compared side by side.

Client 2 request · pipe 57×3.5, 300 m
SupplierSentStatus
Supplier-1Tue, 10:05quote received
Supplier-2Tue, 10:05waiting 2 days
Supplier-3Tue, 10:05declined

A reminder draft is ready for Supplier-2.

Example on made-up data: the companies, goods and prices are invented for the demo.

What this costs you now

Put in your own numbers: this is your calculation.

—
—
This leaves out orders that go elsewhere while the client waits for an answer.

What always stays with a person

  • Your employee sends the emails to suppliers.
  • You set the supplier list and the exclusions.
  • A person sets the price for the client and chooses the supplier.
What's included
  • Connecting the mailbox and enquiries that client requests arrive in
  • Loading your supplier base and your rules on who to contact
  • A separate draft for each supplier
  • The recipient list and texts on one screen for approval
  • Tracking of replies and reminder drafts
  • Staff training and a 30-day warranty
What we need from you
  • A list of your suppliers: what they sell, contacts, notes
  • Access to the mailbox you write to suppliers from
  • One employee who knows whom to ask for which goods
One process automated end to end · 2–6 weeks
from ₽250,000

Not a public offer. The exact price is set after the first call. More on pricing ›

Review my case
05 / Security

Security, point by point.

  1. AI runs on Russian models — YandexGPT or GigaChat.
  2. In operation the system uses Russian models and Russian cloud — your clients' data does not go to foreign services.
  3. Access only to what the task needs. You can revoke it at any time.
  4. Every AI action is logged: you can see what it did and when.
  5. Anything that goes outside — an email, a reply to a client, a document — is approved by your employee first.
06 / Questions

Frequent questions.

Will AI write to suppliers on its own?

No. AI prepares drafts, and your employee sends the emails after checking them. Nothing goes out without their tap.

What if the base has no suitable supplier?

Then the system tells your employee, and they decide where to look. It does not invent suppliers.

How much does it cost?

Automating one process starts at ₽250,000 and takes 2–6 weeks. The exact price is fixed after the first call.

How is this different from a chatbot that costs a few thousand roubles?

A cheap bot answers questions, and that is all. We build AI into your work: the enquiry lands in your CRM by itself, gets an owner, and the result shows in your reports. Scope and price are fixed before we start, there is a 30-day warranty after launch, and we stay in touch.

Who owns what you set up?

You do. The data, the subscriptions, the accounts and the system itself are in your name. We host nothing and own nothing: we set everything up in your services, under your accounts, and leave. You pay for the subscriptions directly, with no mark-up from us. For the first 30 days after launch, fixes are free. After that, if anything needs fixing or extending, we come back when you ask and reply within one business day.

07 / Other problems
01

Enquiries get lost

A client wrote through the website, email or a messenger — and nobody answered.

How it's solved ›
02

Reports are built by hand

Every week someone spends half a day merging figures from five spreadsheets into one report.

How it's solved ›
03

Nobody fills in the CRM

You bought Bitrix24, but managers keep clients in a notebook and in their heads.

How it's solved ›
04

Managers don't call back

A client is waiting for a call, and the manager forgot or ran out of time.

How it's solved ›
05

Nobody answers reviews

Reviews on marketplaces and maps sit unanswered for weeks.

How it's solved ›
06

The same questions, again and again

Staff and clients ask the same things, and the same person always answers.

How it's solved ›
07

Proposals and contracts take hours

A commercial proposal is stitched together from three old files over half a day.

How it's solved ›
08

Documents are checked by hand

Invoices, acts and contracts are checked by eye, and mistakes still slip through.

How it's solved ›
09

A customer went quiet and nobody noticed

You sent a proposal, the customer never replied, and it was forgotten.

How it's solved ›
10

Supplier quotes without retyping

Suppliers send quotes as PDFs, and a manager retypes them into a spreadsheet by hand.

How it's solved ›
12

Supplier invoices are keyed in by hand

An accountant retypes every supplier invoice into 1C: it takes time, and typos creep in.

How it's solved ›
13

Money we forgot to collect

A deal was won but no invoice went out. An invoice is overdue and nobody noticed.

How it's solved ›
14

An automation broke and nobody noticed

The website form stopped sending enquiries, and it took a week to find out.

How it's solved ›
08 / Get in touch

Is this you? Let's talk.

The review is 30 minutes and free. Within 2 working days you get one page: what to automate first and what it costs. If you don't need automation, we'll say so.

Email
Repliesusually the same day, the next working day at the latest
Whereremote, across Russia
In your email, tell us
  1. What the company does and how many people work there
  2. Which manual work repeats every day
  3. Which system you keep clients in: Bitrix24, amoCRM, 1C, a spreadsheet?
  4. How best to reach you
ЙП
Yadukrishnan Presheed, founder

Designs and implements AI systems for companies' day-to-day operations. Author of "Thumbs Up Russia" (2023). Master's student at Siberian Federal University.